ISP Telecom Inc. is an established and growing company that promotes the development of individuals. We are always looking for talented people to help deliver our innovative telecom solutions.
No phone calls please. Be assured that we will consider your resume, but only qualified candidates will be contacted.
Send your resume and cover letter to careers@isptelecom.net
CURRENT OPPORTUNITIES
Position: Inside & Outside Sales Representatives (3 positions)
Location: Remote, Toronto and Calgary
Experience Required:
- 3-5 years sales experience, preferably in B2B environment
- Strong phone prospecting skills
- Excellent oral and written communication skills
- Self-starter, able to work in a high-energy sales team environment.
- Ability to close deals
- Strong aptitude for learning Voice-over-IP technology
- College degree in computers, communications or other relevant field
- Proven ability to work independently as well as lead team effort
Day to Day Responsibilites:
- Identify and evaluate new accounts and develop new sales
- Follow-up consistently to warm leads and qualified prospects
- Prospect cold leads over the phone
- Deliver effective sales presentation and quotations
- Successfully manage and overcome prospect objections
- Maintain records of activities and contacts in sales database
- Close sales in assertive and professional manner
- Excellent follow-up with through sales and implementation cycle
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Position: Technical Support and Provisioning Specialist
Location: Toronto
Experience Required:
- Proven track record of highest customer satisfaction in resolving issues
- Proven track record in as a self-starter and team worker
- Excellent communication capabilities including interpersonal, oral, written and presentation skills
- Must be available for all weekend and evening shifts in a rotation schedule
- Ability to multi-task is essential
- University degree or two years related work experience in telecommunciations, VoIP, IP networking, and computer systems
Day to Day Responsibilites:
- Respond to technical support questions (trouble tickets and change management requests)
- Handle all requests from customers by phone, email, and customized ticketing systems
- Deal with a variety of product technologies including: ISDN, SS7, SIP, DSL, T1, T3, SONET, Ethernet, DID, LNP
- Maintain all provisioning documentation up to date
