If you encounter any problem, or have any question about our service, our representatives are there to assist you.

For immediate technical assistance our technicians can be reached 24/7 or a trouble report can be made via email to the ticketing system. We will answer promptly with the best technical support available.

Please follow the steps found in the escalation procedure that was sent to you when your service was provisioned. You can always find a recent copy of the procedure by logging into ISP Telecom Customer Portal



Click on map image to see our NPA-NXX coverage and rate centres

Check 8XX number here
Download Canada Coverage List

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